John Martucci Yorktown Heights
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John Martucci Yorktown Heights
Ageras rating star
0 / 5 stars 0 reviews




Interview quote

To me there are three things everyone should do every day. Number one is laugh. Number two is think -- spend some time time in thought. Number three, you should have your emotions move you to tears. If you laugh, think and cry, that's a heck of a day.”

Why do customers choose you?

What do you do to show your customers, your clients or your patients that you appreciate them? After all, there are probably several other businesses that do what you do. Do you show the customers who choose to patronize you that you value and appreciate their business? Feeling appreciated is an experience that is universally meaningful.

What do you consider a fantastic customer experience?

The feedback you do receive from your customers is vital to your success. Always look at ways to develop a better way to improve their experience. Don’t just settle on what you’ve always done.

How can you help businesses develop?

Define your ideal customer. Your target market might not be the same as when you first started your business. ...
Define your business's value. You need to convince consumers to buy from your business in order to grow. ...
Review customer engagement strategies. ...
Cut costs. ...
Create objectives.

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