Life is a party!!
I believe customers choose me because I am easy to talk to. I have no judgments. We all have questions which some may seem "dumb" but I believe no question is dumb unless not asked. I make myself available for all my clients and because of this, they do not hesitate to refer me to others.
The best customer experience is one where the client is not only satisfied with the service provided but also feels that they are working with someone they can trust and able to easily work with.
Most people get into business to make money but some have no idea how to determine if they are profitable or how to continue to be profitable. Understanding a business' objection and financial goals allows me to work with business owners and provide an overview of the business' performance and ultimately continue to be successful.
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